SiteForge

Information

Company information

SiteForge Construction Software Ltd trading as SiteForge.

Registered in England and Wales. Company number 17313591.

Registered office: 4 Marsa Way, Bridgwater, England, TA6 5JN.

support@siteforge.uk.com 01278 588266
Privacy policy Coming soon
Cookies and browser storage
Terms of service Coming soon
Data processing agreement (DPA) Coming soon

Cookies and browser storage notice

SiteForge Construction Software Ltd trading as SiteForge. Version 1.1, approved 20 October 2026.

What we use storage for

We use cookies and browser storage to keep SiteForge working, protect requests, maintain sign-in and coordinate downloads you request. We also store the mobile or desktop presentation used in your browser tab. Cookies are sent back to our website; sessionStorage and localStorage are kept in your browser. Browser storage is not used as permission to access account or project data.

SiteForge does not include advertising cookies, visitor analytics, session replay or marketing tracking tags of its own. Optional YouTube videos are described below. See our privacy notice for wider use of personal information, including account preferences and server records.

SiteForge cookies

Cookiesiteforge-sessionPurposeMaintains your session, sign-in and temporary settings. First party; HttpOnly.DurationConfigured for two hours, refreshed as the session is used.
CookieXSRF-TOKENPurposeProtects form and upload requests against request forgery. First party; read by SiteForge scripts.DurationConfigured for two hours, refreshed with the session.
Cookieremember_web_*PurposeKeeps you signed in when you choose Remember me. The suffix is generated by our authentication system.DurationUp to 400 days; cleared when you log out.

These cookies support the session, security or persistent sign-in service you request. You can leave Remember me unticked. Closing a browser does not necessarily remove a cookie before its expiry, particularly if the browser restores your previous session.

Browser storage

Storage itemsiteforge.ui-mode.v1 (sessionStorage)Why it is usedKeeps mobile/desktop presentation consistent across navigation and sign-in within the tab.When it endsTab session; browser session restoration may retain it.
Storage itemsf.transfers.autoDownload.v1 and sf.transfers.autoDownload.tabId.v1 (sessionStorage)Why it is usedRemembers your requested transfer and the initiating tab, preventing repeated or wrong-tab automatic downloads. Stores transfer references and state, not file contents.When it endsTab session; individual intent can be cleared by the workflow, and normal logout clears these keys.
Storage itemsf.transfers.autoDownload.lock.* (localStorage)Why it is usedPrevents copied tabs from repeating a requested download. Stores a random ownership token and timestamp.When it endsNormally released when the page exits or logout clears it. Locks older than 2.5 seconds are treated as stale; an interrupted exit can leave a stored key until removed or browser storage is cleared.
Storage itemsf-pending-gfe-export (sessionStorage)Why it is usedPasses a requested export back to the transfer manager.When it endsRemoved when consumed; otherwise the tab session.
Storage itemsiteforge.ui-mode.disabled.v1 (sessionStorage)Why it is usedRemembers your choice to turn off mobile/desktop view memory. Used only to respect that objection.When it endsTab session, until you turn view memory back on or clear browser storage.

The download handoff item sf-pending-download-transfer may also be read and removed if present. It is retained for the tab session if not consumed. Light/dark theme and interface scale are held in server-side session/account preferences, rather than a separate theme cookie or localStorage entry.

Videos, payments and external links

Help videos are hosted by YouTube (Google). We do not load the embedded player until you choose “Allow YouTube — Watch walkthrough”. This is optional: the written guide remains available without a video. Allowing the player connects to Google/YouTube and permits its cookies and browser storage, including possible viewing analytics and advertising use. We use privacy-enhanced youtube-nocookie.com embeds, but this does not mean no information is sent or no storage is used. You can choose Open on YouTube instead. Google’s privacy information is at https://policies.google.com/privacy.

Use “Stop video and withdraw permission” to remove the embedded player and stop further loading from it. Closing the guide also removes it; opening another video requires a fresh choice. Stopping the player does not erase information already sent to Google or third-party cookies already stored: use your browser’s site-data controls to remove those. Payments and billing management open Stripe’s hosted pages, where Stripe operates its own cookies and storage; see https://stripe.com/cookie-settings. WhatsApp support and other external links open their respective services only when followed.

Your controls and contact

Enable JavaScript to change this setting, or use your browser’s site-data controls.

The online notice includes a “Remember mobile/desktop view in this tab” switch. Turn it off to remove siteforge.ui-mode.v1 and stop SiteForge reading or saving that presentation choice. A sessionStorage item, siteforge.ui-mode.disabled.v1, then records only your objection for this tab. You can turn it back on at any time. This does not change account/project permissions; automatic view selection across navigation and sign-in may stop, while directly requested mobile or desktop pages remain available.

You can inspect, block or clear cookies and site storage in your browser settings. Blocking session/security cookies may prevent login, forms and downloads. Clearing storage can reset your choices or interrupt transfers; a browser may restore sessionStorage when restoring tabs. For questions or privacy requests contact support@siteforge.uk.com. We review this notice when storage, providers or the service changes.

SiteForge Construction Software Ltd trading as SiteForge. Version 1.1, approved 20 October 2026.

What we use storage for

We use cookies and browser storage to keep SiteForge working, protect requests, maintain sign-in and coordinate downloads you request. We also store the mobile or desktop presentation used in your browser tab. Cookies are sent back to our website; sessionStorage and localStorage are kept in your browser. Browser storage is not used as permission to access account or project data.

SiteForge does not include advertising cookies, visitor analytics, session replay or marketing tracking tags of its own. Optional YouTube videos are described below. See our privacy notice for wider use of personal information, including account preferences and server records.

SiteForge cookies

Cookiesiteforge-sessionPurposeMaintains your session, sign-in and temporary settings. First party; HttpOnly.DurationConfigured for two hours, refreshed as the session is used.
CookieXSRF-TOKENPurposeProtects form and upload requests against request forgery. First party; read by SiteForge scripts.DurationConfigured for two hours, refreshed with the session.
Cookieremember_web_*PurposeKeeps you signed in when you choose Remember me. The suffix is generated by our authentication system.DurationUp to 400 days; cleared when you log out.

These cookies support the session, security or persistent sign-in service you request. You can leave Remember me unticked. Closing a browser does not necessarily remove a cookie before its expiry, particularly if the browser restores your previous session.

Browser storage

Storage itemsiteforge.ui-mode.v1 (sessionStorage)Why it is usedKeeps mobile/desktop presentation consistent across navigation and sign-in within the tab.When it endsTab session; browser session restoration may retain it.
Storage itemsf.transfers.autoDownload.v1 and sf.transfers.autoDownload.tabId.v1 (sessionStorage)Why it is usedRemembers your requested transfer and the initiating tab, preventing repeated or wrong-tab automatic downloads. Stores transfer references and state, not file contents.When it endsTab session; individual intent can be cleared by the workflow, and normal logout clears these keys.
Storage itemsf.transfers.autoDownload.lock.* (localStorage)Why it is usedPrevents copied tabs from repeating a requested download. Stores a random ownership token and timestamp.When it endsNormally released when the page exits or logout clears it. Locks older than 2.5 seconds are treated as stale; an interrupted exit can leave a stored key until removed or browser storage is cleared.
Storage itemsf-pending-gfe-export (sessionStorage)Why it is usedPasses a requested export back to the transfer manager.When it endsRemoved when consumed; otherwise the tab session.
Storage itemsiteforge.ui-mode.disabled.v1 (sessionStorage)Why it is usedRemembers your choice to turn off mobile/desktop view memory. Used only to respect that objection.When it endsTab session, until you turn view memory back on or clear browser storage.

The download handoff item sf-pending-download-transfer may also be read and removed if present. It is retained for the tab session if not consumed. Light/dark theme and interface scale are held in server-side session/account preferences, rather than a separate theme cookie or localStorage entry.

Videos, payments and external links

Help videos are hosted by YouTube (Google). We do not load the embedded player until you choose “Allow YouTube — Watch walkthrough”. This is optional: the written guide remains available without a video. Allowing the player connects to Google/YouTube and permits its cookies and browser storage, including possible viewing analytics and advertising use. We use privacy-enhanced youtube-nocookie.com embeds, but this does not mean no information is sent or no storage is used. You can choose Open on YouTube instead. Google’s privacy information is at https://policies.google.com/privacy.

Use “Stop video and withdraw permission” to remove the embedded player and stop further loading from it. Closing the guide also removes it; opening another video requires a fresh choice. Stopping the player does not erase information already sent to Google or third-party cookies already stored: use your browser’s site-data controls to remove those. Payments and billing management open Stripe’s hosted pages, where Stripe operates its own cookies and storage; see https://stripe.com/cookie-settings. WhatsApp support and other external links open their respective services only when followed.

Your controls and contact

Enable JavaScript to change this setting, or use your browser’s site-data controls.

The online notice includes a “Remember mobile/desktop view in this tab” switch. Turn it off to remove siteforge.ui-mode.v1 and stop SiteForge reading or saving that presentation choice. A sessionStorage item, siteforge.ui-mode.disabled.v1, then records only your objection for this tab. You can turn it back on at any time. This does not change account/project permissions; automatic view selection across navigation and sign-in may stop, while directly requested mobile or desktop pages remain available.

You can inspect, block or clear cookies and site storage in your browser settings. Blocking session/security cookies may prevent login, forms and downloads. Clearing storage can reset your choices or interrupt transfers; a browser may restore sessionStorage when restoring tabs. For questions or privacy requests contact support@siteforge.uk.com. We review this notice when storage, providers or the service changes.

Open the standalone notice (new tab)

Support

Contact support@siteforge.uk.com, or use WhatsApp (new tab) / telephone 01278 588266.

Support is available Monday–Friday, 09:00–16:30 UK time, excluding UK bank holidays.

We provide an initial response within one working day and aim to respond within one hour during support hours, although this shorter timeframe is not guaranteed.

An initial response acknowledges your enquiry and may request further information; it does not guarantee resolution. Service outages and security incidents are prioritised according to their impact.